FAQs
You Asked, We Answered
What is your return policy?
We hope you love your order as much as we loved creating it, however we understand that items may not always be suitable.Â
1) Returns must be sent back within 14 days of receipt to the below address and the return cost is to be covered by you. In need of a exchange we will cover the replacement postage cost.
2) items must be unworn and in the original condition or we can refuse the return.Â
3) For an exchange please state what item and size needed in the package.
4) Any further enquiries please email sugaandspice1@outlook.com
5) Unit 1b Suga lounge, Brookfield Drive, Aintree, Liverpool, L9-7aj
What are the payment options?
All major debit and credit cards are accepted.
Shipping and Delivery
DPD tracked delivery (2-3 working days excluding bank holidays and weekends)
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Please note between 25th December 2021 untill 5th January 2022 our office is closed, orders between that date will be shipped on our return.